Please note: essential oils, Skintox oils and herbal tea can not be returned for hygienic reasons.
You can choose to return a Smellacloud diffuser within 30 days of delivery. Please note: the diffusers need to be unused and complete. Please return them in their original box and packaging.
Before returning a diffuser, please email us at firstname.lastname@example.org.
Please note that refunds for products returned without contacting us cannot be guaranteed.All customers are responsible for their own return shipping costs. We recommend that you send your return with a tracking option, because Smellacloud will not be responsible for lost returns.Note: Please indicate "RETURN, NO DUTIES" on the package, otherwise the package may be returned back to you.We will provide a refund on unopened and unused products within 30 days of the date that we receive your product.
Please include in the box a (handwritten) note that says:
"I hereby notify Smellacloud that I revoke our agreement regarding the sale of the following goods.
Method of payment:
Bezos c/o (SMELLACLOUD)
Omni Channel Fulfilment Ltd
B1 Howard Tenens Europa Bus.Pk
Stratton St Margaret
Please provide us with the tracking information once you have returned your order. You can send it to email@example.com.